The Resource Navigator

Fairfax County Land Development Services Customer Experience Team

The Land Development Services Customer Experience Team is available to help residents and businesses through the various permitting processes.

About

Walk-in Customer Support

  • LDS staff are available to answer questions for walk-in customers at the Herrity Building, Monday through Thursday, 8 a.m. – 4 p.m. and Friday, 9:15 a.m. – 4 p.m.  Please note that visitors may not be added to in-person queues past 3:45 p.m.
  • The Herrity Building is located at 12055 Government Center Parkway, Fairfax.

Staff can answer questions and troubleshoot problems; however, the following transactions must be completed by customers through the Planning and Land Use System (PLUS):

  • Apply for a user account
  • Apply for a permit
  • Upload a building plan
  • Respond to plan reviewer comments
  • Schedule an inspection
  • Check the status of records
  • Pay fees

Building Permit Support includes anything related to the building itself or the trades (mechanical, electrical, plumbing).

Site Permit Support includes anything related to the soil.

Services Provided

Regulatory Compliance

  • Building Codes (Specialty)
  • Environmental Compliance (Specialty)
  • Registration, Licenses and Permits (Specialty)
  • Bonding
  • Certification
  • Fire Codes
  • Government Requirements
  • Zoning Codes
Contact Information
Kirsten Munz